Terms and Conditions

1. Introduction

Welcome to ExpressCreo Limited ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and digital solutions. By accessing our website or engaging our services, you agree to be bound by these Terms.

ExpressCreo Limited is a media-tech agency based in Lagos, Nigeria, that provides creative and digital marketing services, web development, data analytics, and strategic consulting to clients worldwide.

2. Acceptance of Terms

By accessing or using our website, services, or engaging with ExpressCreo Limited in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services or website.

3. Services

ExpressCreo Limited provides a range of media-tech services including but not limited to:

• Digital marketing and advertising campaigns
• Web development and design
• Brand strategy and creative services
• Data analytics and insights
• Social media management
• Content creation and production
• Consulting and strategic planning

All services are provided subject to separate service agreements, proposals, or contracts that may contain additional terms specific to the project or engagement.

4. Client Responsibilities

Clients are responsible for:

• Providing accurate, complete, and timely information necessary for project execution
• Obtaining all necessary permissions, licenses, and approvals for content and materials provided
• Reviewing and approving deliverables within agreed timelines
• Making payments according to agreed payment schedules
• Complying with all applicable laws and regulations

5. Intellectual Property

Our Intellectual Property: All content, designs, code, methodologies, and materials created by ExpressCreo Limited remain our intellectual property unless otherwise agreed in writing. We retain the right to use completed work for portfolio and marketing purposes unless explicitly restricted.

Client Intellectual Property: Clients retain ownership of their brand assets, content, and materials provided to us. We respect client confidentiality and intellectual property rights.

Work Product: Upon full payment, clients receive usage rights to deliverables as specified in individual service agreements. Ownership transfer terms vary by project and are detailed in specific contracts.

6. Payment Terms

Payment terms are specified in individual service agreements. Generally:

• Projects may require upfront deposits or milestone payments
• Invoices are due within the timeframe specified in the agreement (typically 14-30 days)
• Late payments may incur interest charges or result in suspension of services
• All fees are non-refundable unless otherwise stated in writing

7. Confidentiality

ExpressCreo Limited maintains strict confidentiality regarding client information, business strategies, and proprietary data. We will not disclose confidential information to third parties without explicit consent, except as required by law or as necessary to perform our services.

8. Limitation of Liability

To the maximum extent permitted by law, ExpressCreo Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our services or website.

Our total liability for any claims shall not exceed the total fees paid by the client for the specific service giving rise to the claim in the twelve (12) months preceding the claim.

9. Warranties and Disclaimers

We provide services on an "as is" basis. While we strive for excellence, we do not guarantee specific results, outcomes, or performance metrics unless explicitly stated in a written agreement. Results may vary based on market conditions, client implementation, and other factors beyond our control.

10. Termination

Either party may terminate a service agreement with written notice as specified in the agreement. Upon termination:

• All outstanding fees become immediately due
• Work completed up to the termination date remains billable
• Confidentiality obligations continue to apply
• Each party retains their respective intellectual property rights

11. Website Use

When using our website, you agree to:

• Use the website only for lawful purposes
• Not attempt to gain unauthorized access to any part of the website
• Not interfere with or disrupt the website or servers
• Not use automated systems to access the website without permission
• Respect intellectual property rights of all content

12. Third-Party Services

Our services may integrate with or utilize third-party platforms, tools, and services. We are not responsible for the terms, policies, or practices of third-party services. Clients are responsible for compliance with third-party terms when using integrated services.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms. Material changes will be communicated to active clients via email or other agreed communication channels.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

15. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: business@expresscreo.com
• Company: ExpressCreo Limited
• Location: Lagos, Nigeria